Common Types of Fraud in the Digital Asset Industry
To protect your digital assets, please stay vigilant against the following common scams:
Phishing Attacks In phishing scams commonly seen in the digital asset space, fraudsters impersonate platform staff, create fake websites, and spread false information via SMS, email, or Telegram chats. They may claim your account needs “upgrading,” “migration,” is under “risk control,” or that your “funds are at risk” to lure you into clicking phishing links or scanning QR codes. Once your account credentials, passwords, SMS/email/Google verification codes are leaked, your digital assets may be stolen almost instantly. Please note: The official AX website is https://www.antarctic.exchange. Be cautious and avoid phishing websites. In the crypto wallet space, scammers also impersonate official personnel and trick users into importing private keys or granting transfer permissions on fake websites or apps. Once such permissions are given, your private key and assets may be compromised. Scammers may even pose as platform staff and, under the pretense of “airdrop distribution,” “security risks,” “password leaks,” or “feedback reporting,” request your seed phrase. Once the seed phrase is submitted, the wallet assets will likely be stolen.
Fake Assistance Scams Fraudsters disguise themselves as helpful individuals, ask you to add them as contacts, and eventually trick you into making transfers under the guise of “trading signals from a mentor” or “investment guidance.”
Fraudulent Communication Scammers posing as customer support may initiate remote screen-sharing sessions claiming to "guide" you through account operations. They may ask for your SMS or Google Authenticator codes, or convince you to authorize logins from other locations. They might also give you false instructions, leading you to phishing websites or fake software installations.
Brand Impersonation Some scammers impersonate the AX brand to run fraudulent “investment opportunities” or promote fake “upcoming listings.” Important: For any investment or project-related activities, always verify with AX through official channels. Only refer to officially disclosed information on the AX website.
Fake Accounts Fraudsters may contact you on Telegram or other platforms, request your email, and send phishing links or QR codes. Once clicked, they will prompt you to enter login credentials or banking information, which is then used to steal your assets.
Fake Community Groups Scammers may create fake AX groups, claiming to represent “official” channels under the pretense of “airdrops,” “new project launches,” “token swaps,” “staking,” or “smart contracts.” These groups are fraudulent and not affiliated with AX.
Fake Software Scammers may trick users into downloading fake software from phishing websites. Reminder: Always download software or extensions only from the official AX website to avoid tampered or malicious applications.
Impersonating Platform Staff or Law Enforcement Recently, scammers have been posing as platform staff or even law enforcement agents. They claim your account is involved in “money laundering” or “illegal crypto,” and demand that you cooperate in “security reviews” or “risk removal procedures.” They use fear tactics to deceive you into revealing account credentials or making unauthorized transfers.
Fake Official Notices Scammers impersonate exchange customer service or other officials, claiming your account is “abnormal” or your assets are “frozen,” then coax you into providing verification codes, private keys, or making fund transfers.
Fraudulent Marketing Promotions Scammers use email, SMS, social media, or phone calls to promote fake marketing activities like giveaways, lucky draws, promotions, or limited-time offers. They may ask for upfront “processing fees,” “taxes,” or “service charges.” Once the user pays, the scammer disappears, resulting in financial loss. If you encounter any suspicious behavior or need assistance verifying identities or activities, please contact AX through official channels only.
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