> For the complete documentation index, see [llms.txt](https://docs.antarctic.exchange/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antarctic.exchange/safety-and-instructions-manual/general-safety-principles.md).

# General Safety Principles

To safeguard your account and assets, please always keep the following security principles in mind:

1. Official Sources Are the Only Trusted Channels

* For any important platform announcements, always refer to the Antarctic Exchange official website (<https://www.antarctic.exchange>) and verified community channels.
* Beware of “insider information” or “urgent notifications” from unofficial sources.

2. Never Trust Private Messages

* Antarctic Exchange will never ask for your verification codes, passwords, private keys, or seed phrases through private messages.
* If anyone contacts you privately claiming to be “customer support” or “official staff,” verify their identity through official channels immediately.

3. Do Not Disclose Personal or Sensitive Information

* Never share your account password, SMS verification code, Google Authenticator code, private key, or seed phrase with anyone.
* The platform will never ask for such information under any circumstances.

4. Be Cautious of Phishing Links and Fake Websites

* Always access our website by typing the official URL manually or by using verified links from official sources. Avoid clicking on unknown links or scanning suspicious QR codes.
* Bookmark the official website to prevent visiting phishing sites.

5. Only Use Software and Plugins from Official Sources

* Only download trading clients, wallet extensions, and related tools from the official website or officially recommended platforms.
* Avoid using third-party software from unknown sources.

6. Use Strong Passwords

* Set a strong and unique password to enhance account security.
* Update your password regularly and avoid using the same password across multiple platforms.

7. Stay Alert and Avoid High-Yield Scams

* Be wary of any messages promoting “guaranteed returns,” “high rebates,” or “exclusive insider tips.”
* Do not risk your assets for the promise of small profits.