General Safety Principles

To safeguard your account and assets, please always keep the following security principles in mind:

  1. Official Sources Are the Only Trusted Channels

  • For any important platform announcements, always refer to the Antarctic Exchange official website (https://www.antarctic.exchange) and verified community channels.

  • Beware of “insider information” or “urgent notifications” from unofficial sources.

  1. Never Trust Private Messages

  • Antarctic Exchange will never ask for your verification codes, passwords, private keys, or seed phrases through private messages.

  • If anyone contacts you privately claiming to be “customer support” or “official staff,” verify their identity through official channels immediately.

  1. Do Not Disclose Personal or Sensitive Information

  • Never share your account password, SMS verification code, Google Authenticator code, private key, or seed phrase with anyone.

  • The platform will never ask for such information under any circumstances.

  1. Be Cautious of Phishing Links and Fake Websites

  • Always access our website by typing the official URL manually or by using verified links from official sources. Avoid clicking on unknown links or scanning suspicious QR codes.

  • Bookmark the official website to prevent visiting phishing sites.

  1. Only Use Software and Plugins from Official Sources

  • Only download trading clients, wallet extensions, and related tools from the official website or officially recommended platforms.

  • Avoid using third-party software from unknown sources.

  1. Use Strong Passwords

  • Set a strong and unique password to enhance account security.

  • Update your password regularly and avoid using the same password across multiple platforms.

  1. Stay Alert and Avoid High-Yield Scams

  • Be wary of any messages promoting “guaranteed returns,” “high rebates,” or “exclusive insider tips.”

  • Do not risk your assets for the promise of small profits.

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