# General Safety Principles 1. Official Sources Are the Only Trusted Channels * For any important platform announcements, always refer to the Antarctic Exchange official website () and verified community channels. * Beware of “insider information” or “urgent notifications” from unofficial sources. 2. Never Trust Private Messages * Antarctic Exchange will never ask for your verification codes, passwords, private keys, or seed phrases through private messages. * If anyone contacts you privately claiming to be “customer support” or “official staff,” verify their identity through official channels immediately. 3. Do Not Disclose Personal or Sensitive Information * Never share your account password, SMS verification code, Google Authenticator code, private key, or seed phrase with anyone. * The platform will never ask for such information under any circumstances. 4. Be Cautious of Phishing Links and Fake Websites * Always access our website by typing the official URL manually or by using verified links from official sources. Avoid clicking on unknown links or scanning suspicious QR codes. * Bookmark the official website to prevent visiting phishing sites. 5. Only Use Software and Plugins from Official Sources * Only download trading clients, wallet extensions, and related tools from the official website or officially recommended platforms. * Avoid using third-party software from unknown sources. 6. Use Strong Passwords * Set a strong and unique password to enhance account security. * Update your password regularly and avoid using the same password across multiple platforms. 7. Stay Alert and Avoid High-Yield Scams * Be wary of any messages promoting “guaranteed returns,” “high rebates,” or “exclusive insider tips.” * Do not risk your assets for the promise of small profits. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.antarctic.exchange/safety-and-instructions-manual/general-safety-principles.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.